Items where Author is "Grewal, Dhruv"

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Article

Parasuraman, A. and Grewal, Dhruv (2000) The impact of technology on the quality-value-loyalty chain: A research agenda. ISSN 0092-0703

Grewal, Dhruv (1995) Product quality expectations: Towards an understanding of their antecedents and consequences. ISSN 0889-3268

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